At Peaks2Tails, our primary focus is complete customer satisfaction.
We strive to deliver high-quality services and learning experiences.
However, if you are not satisfied, we are here to help.
Important Note
We strongly recommend that you carefully review the course details,
features, and requirements before making a purchase, as all
necessary information is provided on the product page.
Cancellation Policy
-
Cancellation requests must be submitted within
5 business days of purchase.
-
To request a cancellation, please contact us through the
“Contact Us” page on our website.
-
Requests received after the specified period may not be eligible
for cancellation.
Refund Policy
Since e-learning courses are
intangible digital products, they are generally
non-refundable. However, refunds may be considered
in genuine cases, subject to verification and approval.
Refunds may be granted under the following conditions:
- Failure to deliver the course from our end
- Failure to start the course in case of pre-booking
-
Technical incompatibility of the course with the user’s hardware
All refund requests will be carefully reviewed. Peaks2Tails reserves
the right to approve or deny any request based on the findings.
⚠️Any refund request made with malicious intent or
misuse of policy will be rejected at the sole discretion of
Peaks2Tails Management.
Payment Terms
-
To enroll in a course, you must pay the fee listed on the product
page at
www.peaks2tails.com.
-
In case of any price discrepancy between the listed price and
checkout price, the difference may be due to applicable taxes.
The final payable amount at checkout will prevail.
-
We reserve the right to cancel or refuse any order due to pricing
errors or technical issues.
-
We also reserve the right to correct pricing errors at any time,
and you agree to pay the applicable charges.
Usage & Copyright
- Course materials are protected by copyright laws.
-
Unauthorized sharing, distribution, or downloading of course
content is strictly prohibited.
-
If such activity is detected, Peaks2Tails reserves the right to
charge compensation equivalent to potential revenue loss.